Talk:ED Pill Store

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Here is a recent thread of correspondence regarding DNSJIG, which almost exactly mirrors my efforts to get DNSPOTATO.COM removed.


   > -----Original Message-----
   > From: jonacs
   > Sent: 4/13/2007 10:47:16 AM
   > To: customerservice@networksolutions.com
   > Cc: <customerservice@networksolutions.com>; Customerservice
   > Subject: Removal request: dnsjig.com
   >
   > ***YOU HAVE NEGLECTED TO REMOVE THE GLUE RECORDS FOR NS1.DNSJIG.COM and NS2.DNSJIG.COM***
   >  
   > Current Registrar:     NETWORK SOLUTIONS, LLC.
   >  
   > Dear Registrar
   >  
   > This is a request for you to remove the domain dnsjig.com
   > and to remove its name server Address record ns2.dnsjig.com [123.176.83.20] and ns1.dnsjig.com [58.83.12.58]
   >  
   > From this link, you can see that it is used as a name server for a spammed site
   > > http://www.dnsstuff.com/tools/traversal.ch?domain=musickisyliffee.com&type=a
   >  
   > From this link, you can see that your company is the name server's registrar
   > > http://www.dnsstuff.com/tools/whois.ch?ip=dnsjig.com
   >  
   > To remove the name server effectively, please set the status of domain dnsjig.com to
   >      clientTransferProhibited
   >      clientUpdateProhibited
   >      clientDeleteProhibited
   >      clientHold
   >  
   > Then, set the name server Address record for ns2.dnsjig.com [123.176.83.20] and ns1.dnsjig.com [58.83.12.58]
   > to a nonroutable address such as 0.0.0.0 or 61.61.61.61
   >  
   > You can test that this has been successful, by using the above traversal link.
   >  
   > Thank you for your efforts to reduce spam and to keep criminals from abusing your terms of service.
   > ----- Original Message -----
   > From: customerservice@networksolutions.com
   > To: jonacs
   > Sent: Friday, April 13, 2007 11:29 AM
   > Subject: RE: Removal request: dnsjig.com
   >
   > Dear Valued Network Solutions Customer,
   > Thank you for contacting Network Solutions.  We are committed to creating the best customer experience possible.  One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request.
   > While we received and reviewed your e-mail, we are having difficulty understanding your request. In order for us to assist you, please e-mail us at customerservice@networksolutions.com and send us the following information:
   > -          A detailed description of your concern or question.
   > -          Any Service Request Number(s) you may have received.
   > We hope this information has been helpful.  However, if you have any additional questions, please do not hesitate to contact our Customer Service Department.
   > As a Network Solutions customer, you are entitled to unlimited access, day or night, to technically skilled customer service representatives who are dedicated to delivering any level of support you may need.  To reach us, call 1-888-642-9675.  If you are calling from outside the U.S. or Canada, please call 1-570-708-8788.
   > If you do need to contact us to discuss this issue further, please refer to Service Request # 1-279664046.
   > Thank you for choosing Network Solutions.
   > Sincerely,
   > Camille003
   > Network Solutions Customer Support
   > (c) Copyright 2007 Network Solutions, LLC. All rights reserved.
   > [THREAD ID:1-4MHHRX]
> -----Original Message-----
> From: jonacs
> Sent: 4/13/2007 01:33:21 PM
> To: customerservice@networksolutions.com
> Cc: <customerservice@networksolutions.com>; Customerservice
> Subject: Re: Removal request: dnsjig.com
>
> To summarize:
>  
> 1. The domain name DNSJIG.COM is used as a name server by criminals (evidence provided)
> 2. To effectively deactivate the name server, its address records must be changed to a null-route such as 0.0.0.0 or 61.61.61.61.    
> Example:
>  
> ns2.dnsjig.com [123.176.83.20] should be changed to [0.0.0.0]
> ns1.dnsjig.com [58.83.12.58] should be changed to [0.0.0.0]
>  
> Thank you,
> Jon
On 13 Apr 2007 18:09:50 -0400, customerservice wrote
> Dear Jon,
> Thank you for contacting Network Solutions. We are committed to creating the best customer experience possible. One of the first  
ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request.
> We have received and reviewed your e-mail. Please know that we genuinely want to help you in this matter.
> Based on your request, since you are not a listed contact on the Account for the domain name DNSJIG.COM, we request that you 
contact the listed Primary Contact on the Account to make the necessary modifications on the DNS entries of the domain name.
> We apologize for any inconvenience.
> We hope this information has been helpful. However, if you have any additional questions, please do not hesitate to contact our 
Customer Service Department.
> As a Network Solutions customer, you are entitled to unlimited access, day or night, to technically skilled customer service 
representatives who are dedicated to delivering any level of support you may need. To reach us, call 1-888-642-9675. If you are 
calling from outside the U.S. or Canada, please call 1-570-708-8788. Or, e-mail us at customerservice@networksolutions.com.
>  
> If you do need to contact us to discuss this issue further, please refer to Service Request # 1-279719835.
> Thank you for choosing Network Solutions.
>  
> Sincerely,
> Cherrie002
> Network Solutions Customer Support
> (c) Copyright 2007 Network Solutions, LLC. All rights reserved.
>
> [THREAD ID:1-4MHHRX]
Please read my original message. I am fully aware that I am not a contact for the DNSJIG.COM domain. I am informing you that it is   
being used by criminal spammers as a name server. By allowing it to remain active, NETWORK SOLUTIONS is aiding and abetting #1 
Internet criminal Alex Polyakov.

Here is more evidence that DNSJIG.COM must have its glue records erased so it is not used to resolve criminal websites:

http://spamtrackers.eu/wiki/index.php?title=ED_Pill_Store
http://rss.uribl.com/ns/dnsjig_com.html

A simple google search will uncover scads of additional evidence of the criminal nature of the DNSJIG.COM domain and the websites   
it resolves, which are among the most-spammed domains on the Internet.

DNSJIG.COM has been reported multiple times by multiple people and no action has been taken to erase its glue records. As the 
Internet's longest standing registrar, I find it shameful that Network Solutions is turning a blind eye to the actions of the 
world's #1 cybercriminal.
 
Thank you,
Jon

Mindboggling! --Jonacs 01:19, 14 April 2007 (CEST) Update:

Dear Jon,

Thank you for contacting Network Solutions. We are committed to creating the best customer experience possible.  One of the first ways  
we can demonstrate our commitment to this goal is to quickly and efficiently respond to your recent e-mail.

As an accredited registrar of domain names our responsibilities are limited to the registration of a specific domain name.

Although DNSJIG.COM is registered through Network Solutions, another hosting company is currently handling the Web site and e-mail  
services for your domain name. Please contact the Internet Service Provider or the Web Hosting Company that?s providing this services 
directly regarding your complaint.

We hope this information has been helpful.  However, if you have any additional questions, please don't hesitate to contact our 
Customer Service Department.

As a Network Solutions customer, you are entitled to unlimited access, day or night, to technically skilled customer service 
representatives who are dedicated to delivering any level of support you may need. To reach us, call 1-888-642-9675. If you are 
calling from outside the U.S. or Canada, please call 1-570-708-8788. Or, e-mail us at customerservice@networksolutions.com.

If you do need to contact us to discuss this issue further, please refer to Service Request # 1-279751504.

Thank you for choosing Network Solutions.

Sincerely,

Llewellyn001
Network Solutions Customer Support

It's like dead-end after brick-wall with these people. Any advice as to how I should proceed? --Jonacs 17:46, 14 April 2007 (CEST)


As with dnspotato.com, you need to request the 1st level responder (Llewellyn--1) to escalate the issue to their LEGAL department immediately. asking that the existing correspondence be passed on.

This bit of advice should be added to the reporting page. I'll do that --WikiForseti 22:27, 14 April 2007 (CEST)


Thank you, I have done exactly that. --Jonacs 23:39, 14 April 2007 (CEST)

Dear Jon,

Thank you for contacting Network Solutions. We are committed to creating the best customer experience possible. One of the first ways 
we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request.

We have received and reviewed your e-mail. Please know that we genuinely want to help you in this matter.

Due to the nature of your inquiry, we have escalated the issue to the appropriate department for further review and immediate 
attention.  For your reference, the Service Request number for this inquiry is 1-279789163.  A customer service representative will be 
contacting you within 1 business day to help address and resolve the issue.

We hope this information has been helpful. However, if you have any additional questions, please do not hesitate to contact our   
Customer Service Department.

As a Network Solutions customer, you are entitled to unlimited access, day or night, to technically skilled customer service 
representatives who are dedicated to delivering any level of support you may need. To reach us, call 1-888-642-9675. If you are 
calling from outside the U.S. or Canada, please call 1-570-708-8788. Or, e-mail us at customerservice@networksolutions.com.

If you do need to contact us to discuss this issue further, please refer to Service Request # 1-279789163.

Thank you for choosing Network Solutions.
Sincerely,
Robin004
Network Solutions Customer Support
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